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Integra WMS
Integra WMSWarehouse Management System
🧠 AI-First · Cloud-Native · Built for 3PLs

A warehouse that
runs itself.

Receive · Fulfil · Optimise

A cloud-native warehouse management platform — inbound to delivery on one data model, with built-in 3PL billing, labor management, a customer portal, RF mobile screens, and an AI layer that watches the floor and acts on it.

72Screens
30+Modules
6AI agents
8Storage charge methods
One order, one shift — inside Integra WMS
🚚
ASN arrives — Receiving Order auto-createdLines scanned with lot, expiry, LPN · putaway tasks generated
Received
↓
📍
Putaway confirmed on RFStock posted at location · RECEIPT adjustment written
On hand
↓
🌙
Lights-out engine builds wave AUTO-0007Pick tasks allocated, stock reserved, load-balanced to 4 pickers on shift
Autonomous
↓
📦
Picked → carton recommended → shippedShort-pick aware · order and wave auto-advance · tracking to Delivered
Shipped
↓
🧾
Month-end invoice generated from activityStorage, handling, shipping per rate card · customer sees it in the portal
Billed
⚠️ The Problem

Mid-Market Warehouses Run on Spreadsheets and Memory.

Tier-1 WMS platforms take quarters and seven figures to deploy. ERP inventory modules stop at the stock ledger. So the real work — slotting, waves, labor, billing — happens in Excel, WhatsApp and the supervisor's head.

?

Nobody Trusts the On-Hand

Stock is posted at receipt, not at putaway. Reservations are implied. Counts are done once a year — and the variance is written off, not explained.

Hours

Waves Built by Hand

A planner groups orders every morning, prints pick lists, and allocates people by gut feel. When the planner is off, the shift slows down.

Days

Billing by Spreadsheet

3PL invoices are rebuilt at month-end from counts nobody fully trusts. Storage is estimated, accessorials are forgotten, and disputes eat margin.

0

Customer Visibility

Customers phone or email to ask where their order is, what stock they hold, and why the invoice says what it says. Every answer is a person's time.

1 Click

Recall Readiness — Missing

Which lots came from which supplier and went to which customer? For pharma and food operations that is a regulatory question with a deadline.

$$$

Tier-1 Is Out of Reach

Enterprise WMS brings the process depth — and the quarters-long implementation, consultants and licence cost that a mid-market 3PL cannot justify.

💡 The Solution

One Warehouse Platform. Live in days, not quarters.

1

Inventory integrity by design

Stock exists at putaway completion, is reserved at wave release and consumed at pick confirmation — all transactional, all audited. Negative stock is impossible.

2

Fulfilment that runs itself

The lights-out engine builds waves from open orders, allocates, reserves and load-balances tasks across workers on shift. WES keeps the queue in pick-path order.

3

Billing from the operational data

Contracts, 14 rate types and 8 storage charge methods generate invoices from real receipts, orders, shipments and stock positions — and customers see them in their portal.

4

Traceability and compliance built in

Lot, serial and LPN tracking with one-click trace; recall management, DSCSA chain-of-custody, cold-chain monitoring and FSMA 204 reports as product features.

5

AI that acts, with your own key

A warehouse copilot grounded in live data and six autonomous agents — slotting, labor, demand, exceptions, dock, cartonization — on the provider you choose.

Platform at a glance

8Microservices behind one gateway — auth, inventory, inbound, outbound, analytics, LMS, WES
32State machines — every document has a lifecycle with guards
5RF mobile flows — pick, receive, putaway, count, home — in the browser
6 + 1Autonomous agents plus the lights-out wave engine
14 · 8Billing rate types · storage charge methods
100%Tenant-scoped data · warehouse-scoped roles · immutable audit
🏛️ Complete Coverage

Eight Modules. One Stock Position.

Plus: yard & dock appointments · kitting & BOM · inter-warehouse transfers · cross-docking · digital twin map · returns / RMA · supplier scorecards · sustainability / ESG · integrations marketplace & API

🚚

Inbound

Receiving · QC
  • PO → ASN → auto Receiving Order
  • ASN or blind receiving, lot / expiry / LPN / serial
  • QC dispositions, quarantine
  • Auto putaway tasks, stock posts at putaway
📦

Inventory & Traceability

Inventory Control
  • Positions by location / lot / LPN / status
  • 8 adjustment types, reason codes
  • Cycle, physical, spot counts with approval
  • Lot trace, serial genealogy, LPN moves
🛒

Outbound

Fulfilment
  • Orders with priority, SLA, channel
  • Waves: standard, bulk, replen, parcel
  • Release allocates & reserves atomically
  • Pack station, shipments, carrier status
⚙️

WES & Autonomous Ops

Supervisor
  • Pick-path ordered task queue
  • Auto-assign, release, resequence
  • Per-worker and per-zone wave progress
  • Lights-out wave engine on a cron
👷

Labor (LMS)

Operations Manager
  • Engineered standards × equipment
  • Picks / hour, Performance Index
  • Shifts, absence, overtime reports
  • 8 badges, leaderboards
🧾

3PL Billing & Portal

3PL Owner · Finance
  • Contracts, 14 rate types
  • 8 storage charge methods
  • Auto-invoices, revenue, projections
  • Customer portal: orders, invoices, RMA
📊

Analytics & Control Tower

Management
  • Live ops snapshot, SLA risk, exceptions
  • 14 canned reports, CSV everywhere
  • Report builder with email schedule
  • Demand forecast → one-click PO
🤖

AI Copilot & Agents

Everyone
  • NL questions over live data
  • Slotting, labor, demand, exceptions, dock, cartonization
  • Distributed order management
  • Multi-model routing, your own key
⚙️ How It Works

From Dock Door to Invoice — in Four Moves

1
🚚

Receive

ASN arrives, the receiving order is created. Scan lines with lot, expiry, LPN and condition on RF. QC disposes. Putaway tasks are generated and stock posts when the location is confirmed.

2
📦

Store & Control

AI slotting keeps fast movers in pick zones. Replenishment tops up pick faces. Counts correct positions with an approval. Lots, serials and LPNs stay traceable end to end.

3
🛒

Fulfil

Waves allocate and reserve stock atomically. WES orders tasks by pick path and assigns them to workers on shift. RF confirms picks; packing recommends the carton; shipment tracks to delivery.

4
🧾

Bill & Learn

Invoices are generated from the period's real activity per contract. Control Tower and reports show SLA, accuracy and productivity. Agents and the copilot act on what they see.

🚚 What you capture
  • Purchase orders & ASNs
  • Receiving lines: lot, expiry, LPN, serial, condition
  • Orders with priority, SLA, ship-to
  • Dock appointments
  • Shifts and labor standards
  • Billing contracts & rate cards
🔗 What gets automated
  • Receiving order on ASN arrival
  • Putaway task per received line
  • Wave build, allocation, reservation
  • Task assignment across workers
  • Order & wave status advance
  • Replenishment & PO drafts
🛡️ What gets controlled
  • Negative-stock protection
  • Lifecycle guards on every document
  • Warehouse-scoped roles
  • Count variance approval
  • Lot hold / release / recall
  • Immutable audit trail
📄 What comes out
  • 3PL invoices & revenue analytics
  • Control Tower & exception queue
  • 14 reports + report builder, CSV
  • Customer portal views
  • DSCSA & FSMA 204 reports
  • Copilot answers, agent actions
🛡️ Traceability & Compliance

Pharma and Food Compliance — Built In, Not Bolted On

Recall management, chain-of-custody, cold chain and traceability reports are product features on the same lot and serial data the warehouse already captures. One click answers the regulator.

💊

Recall Management

  • Auto-numbered RC-YYYY-#### events
  • Severity CRITICAL → LOW
  • Open → Investigating → Quarantined → Resolved → Closed
  • Affected lots quarantined automatically
  • Affected-unit tracking, resolution notes
🔗

DSCSA Chain of Custody

  • Per-item report: serials with ship info
  • Lots with supplier & country of origin
  • Recall history, timestamped
  • Serial genealogy: receiving chain → order
  • Scan-based serial lookup
🥶

Cold Chain

  • Zone temperature logs, °C / °F
  • Min / max thresholds per zone
  • Automatic alert flags & breach emails
  • 24-hour zone summaries
  • FEFO priority queue ≤ 30 days
🥫

FSMA 204 Traceability

  • Key Data Elements per active lot
  • Origin, product, quantities, locations, dates
  • Trace status tiers
  • CSV export for the 24-hour request window
  • Full lot trace: supplier → customer
Lot lifecycleActive → Hold → Released · Recalled · Expired. Expiring lots alerted at 30 days, high severity at 7. Expired and held lots never allocate.
Condition at the doorGOOD / DAMAGED / EXPIRED / QUARANTINE captured per received line; damaged stock prioritised for putaway away from pick faces; QC queue with inspector stamp.
Sustainability / ESGCarbon dashboard — transport, forklift hours, packaging, electricity — CO₂ per order and a composite A–D score referencing GRI, SASB and CDP.
🧠 AI Engine

Your AI Key. Your Data. On the Warehouse Floor.

Integra WMS embeds LLM intelligence into operations — grounded in live queries over your own data, scoped by roles, and architected so AI never blocks a scan.

Anthropic ClaudeDeep reasoning for the copilot and agent decisions
Recommended
Google GeminiFast, cost-efficient default for classification and summaries
Cost efficient
OpenAI · Moonshot · any compatible endpointOpenAI, Groq, DeepSeek or a private model — any base URL
Open

🔐 Bring-Your-Own-Key · Primary → Fallback

Per-tenant model fleet with per-use-case priorities (copilot / agents / forecast). Automatic failover is flagged in every response; a one-token connection tester shows latency. Keys are masked at rest, AI is role-gated, token usage is logged per tenant and user, and your operational data never trains anyone's model.

💬

Warehouse Copilot

Ask in plain language. A classifier picks the data domains, real aggregates are fetched, and the answer is grounded in them — with six turns of context.

🌙

Lights-Out Wave Engine

Builds waves from open orders, allocates, reserves and load-balances tasks to workers on shift — on your cron, with a full action trail.

🗺️

Slotting Agent

ABC × velocity from 90-day picks; A / FAST into pick zones. Analyse, then apply to all or selected items.

👷

Labor Agent

Rebalances open tasks from overloaded (>1.3× avg) to underloaded (<0.7× avg) active workers.

📈

Demand Agent & Forecast

Urgency tiers, days-of-stock and suggested PO quantities; auto-drafted POs for items under 14 days of cover.

🚨

Exceptions · Dock · Cartonization

Re-sequences stalled waves, escalates overdue orders, watches dock flow, moves picked orders to packing with a recommended carton.

⚡ Key Features

The Details That Win the Shift.

🎯

Reservation-Safe Allocation

Wave release reserves stock atomically against a smallest-sufficient-bin location; pick confirmation consumes it and releases the reservation. Short picks are classified with a reason.

🧭

Pick-Path Ordered WES

Task queue in priority → aisle → bay → level order, serpentine resequencing of released waves, auto-assign N best tasks to a worker, release back to pool.

📱

Browser-Based RF

Pick, receive, putaway and count on any Android scanner, tablet or phone. Scan-first inputs, big targets, success confirmations — no device agent.

🔍

One-Click Lot Trace

Backward to ASN line, supplier and PO; forward through receiving, current locations and shipped orders. Serial genealogy and whole-LPN moves included.

🧮

Counts That Post

Cycle, physical and spot sessions snapshot system quantities; approval posts variances as adjustments with an email summary and feeds the accuracy KPI.

🧾

8 Storage Charge Methods

Daily, weekly, monthly average or peak, fixed, CBM, weight-based and slab — computed from actual inflow and outflow, with per-line and monthly minimums.

👥

Warehouse-Scoped Roles

Permissions in module : action : resource form; a user can be supervisor in one site and picker in another. Customers are routed to the portal, never the WMS.

🚨

Operational Alerting

Lot expiry, stale putaway, pick backlog, SLA risk and low stock surfaced in the header bell; hourly SLA watchdog and temperature-breach emails.

🏗️

Kitting, Transfers, Cross-dock

BOM import and transactional kit builds; inter-warehouse transfers that ship and receive by line; dock-to-dock events that skip putaway.

🗓️

Yard & Dock Board

Appointments by slot and door with carrier, trailer and seal; per-step timestamps, no-show tracking and a visual door occupancy map.

🏆

Labor Standards & Leaderboards

Task type × equipment standards, picks / hour and Performance Index per worker, absence and overtime reports, 8 badges and ranked leaderboards.

🧩

Report Builder & Scheduling

Six report types with fields, filters and aggregations; saved public or private; daily / weekly branded email delivery; CSV from every table.

🏆 Competitive Edge

Integra WMS vs Tier-1 WMS and ERP Inventory Modules

CapabilityIntegra WMSTier-1 WMS
Manhattan · Blue Yonder · Körber
ERP Inventory
NetSuite · SAP B1 · Odoo
SMB Inventory Apps
Zoho · Cin7 · Unleashed
Time to deployDaysQuartersWeeks – monthsDays
Stock posts at putaway · atomic wave reservation✓✓Partial✗
WES: pick-path queue, auto-assign, resequence✓✓✗✗
Autonomous wave engine (lights-out)✓Partial✗✗
3PL billing: contracts, 8 storage methods, auto-invoice✓Add-onCustom✗
Customer self-service portal with RMA✓PartialPartnerLimited
Engineered labor standards & leaderboards✓✓✗✗
Lot · serial · LPN trace, recalls, DSCSA / FSMA 204✓✓Lot / serial onlyLot / serial only
NL copilot + autonomous agents, your own model key✓Vendor AIVendor AIVendor AI
Browser-based RF — no device agent✓Native appsAdd-onMobile app
Multi-tenant with warehouse-scoped roles✓✓Partial✗
Cloud or on-premise · UAE data residency✓Cloud-ledVariesCloud only

Competitor capabilities summarised by category from publicly available product information, October 2026; individual products vary. "Vendor AI" = AI available only through the vendor's own model and terms.

🏭 Use Cases

Built for Every Seat in the Warehouse

3PL Owner · CFO
🧾

Bill Every Pallet, Every Touch

Contracts and rate cards generate invoices from real activity; revenue by customer and rate type; projections six months out; invoice aging. Customers see it in their portal.

Auto-invoiceRevenue analyticsPortal
Warehouse Manager
🗼

See the Whole Floor

Control Tower with SLA at-risk and breached orders, inventory accuracy, QC exceptions, prioritised exception queue with suggested actions, and 14 reports on CSV.

Control TowerSLAExceptions
Shift Supervisor
⚙️

Run the Shift Without the Planner

Lights-out wave engine and WES task board: pick-path order, auto-assignment across workers on shift, per-zone progress, resequencing of stalled waves.

WESAuto-assignLights-out
Floor Operator
📱

Scan, Confirm, Next

RF pick, receive, putaway and count in the browser on any scanner. Big targets, auto-focused inputs, short-pick aware confirmation, badges and leaderboards.

RF MobileBadgesLeaderboard
QA · Compliance Officer
🛡️

Answer the Regulator in One Click

Recall events that quarantine lots automatically, DSCSA chain-of-custody per item, cold-chain logs with breach alerts, FSMA 204 KDE export, immutable audit log.

RecallsDSCSAFSMA 204
Buyer · Planner
📈

Buy What Will Sell

Demand forecast with urgency tiers and days-of-stock, one-click PO from the forecast, Demand agent drafting POs under 14 days of cover, supplier scorecards from arrival data.

ForecastAuto-POScorecard
🛡️ Security & Platform

Enterprise-Grade. Lightweight by Design.

🏢

Tenant Isolation

Row-level tenant scoping on every table and index; tenant-scoped uniqueness; per-tenant SMTP, AI fleet, webhooks and API keys. Plans: Essentials, Professional, Enterprise.

🔑

Hardened Authentication

bcrypt hashing, 15-minute access JWTs, 7-day rotating refresh tokens blacklisted in Redis on rotation and logout, anti-enumeration password reset, Redis-persisted rate limits.

👥

Granular, Warehouse-Scoped RBAC

module : action : resource permissions, roles per user and per warehouse, SUPER_ADMIN / operator / CUSTOMER shells, permission cache invalidated on logout.

🕐

Immutable Audit Trail

Old / new JSON diffs, user, IP and user-agent on every change; filter by user, action, resource, date; CSV export. Every stock change is an adjustment record.

🔗

Integration & API

One gateway, uniform /api/* REST with consistent pagination and errors; scoped API keys hashed at rest; HMAC-signed webhooks; connector marketplace with guided install.

💾

Operations

Health endpoint per service, structured logging, Docker Compose, hourly schedulers for SLA watchdog and scheduled reports, timestamped DB backups and documented restore.

🔒 Architecture

FrontendReact 18 · TypeScript · Vite · Tailwind
Services8 Node.js microservices · one gateway
DataPostgreSQL 16 · Prisma · Redis 7
TransportHTTPS · helmet headers · CORS lock
Service trustGateway-signed internal auth (HMAC)
ValidationZod on every request · lifecycle guards
DeploymentCloud SaaS or on-premise · Docker
Connects toIntegra Ontrack ERP · Integra Finance · Cargo
🇦🇪
UAE Data ResidencyHosted in-country or on your own infrastructure — your warehouse data stays where you need it.
🌟 Why Integra WMS

Deep Where It Matters. Upgraded With the Market.

20+Years building enterprise software for courier, logistics and trading
100+Clients across GCC, India, Africa & Southeast Asia
72Screens · 30+ modules · 8 services · 53 data models
1Platform with Integra Ontrack ERP, Integra Finance & Cargo
🎯

Inventory Integrity

Putaway-posted stock, atomic reservation, audited adjustments. The on-hand you can defend.

🌙

Autonomous Fulfilment

Waves built, allocated and assigned without a planner. WES keeps the floor in pick-path order.

🧾

3PL Business Included

Billing engine and customer portal in the box — the bundle the mid-market 3PL cannot get elsewhere.

🧠

AI, Your Way

Your provider, your key, your roles. Copilot and agents act in the background, never block a scan.

On the roadmap — released progressively to every customer
🧭

Allocation & Pick Strategies

FEFO / lot-safe allocation engine, batch, cluster and zone picking, putaway suggestions, pick-path optimisation.

🚚

Carriers, Labels, EDI

Carrier integration with label printing, camera barcode scanning with GS1 parsing, EDI via managed translator.

🔌

Commerce & ERP Connectors

Shopify and NetSuite connectors, OpenAPI developer portal with sandbox tenants, event-backbone webhooks.

📱

Agentic Autonomy, Voice, Offline RF

Approval-gated agent autonomy, forecasting with backtests, copilot with tool use, offline PWA RF and voice picking, SSO / MFA.

Receive · Fulfil · Optimise

See It Run on Your Own Orders and Stock.

Bring your item master, a sample of open orders and an inbound ASN. We'll show you receiving to shipping on RF, the lights-out wave engine, 3PL invoicing from real activity and the AI copilot — live, on your data.

🚀 Book a Live Demo🌐 integraontrack.com💬 WhatsApp
Integra WMS
Email
sales@integraontrack.com
Phone / WhatsApp
+971 55 222 0975
Platform
wms.integraerp.tech
Head Office
Sharjah Publishing City Free Zone, UAE
Integra IT Solutions FZE LLC · formerly Edocs Solutions & Computer Consultants · P.O. Box 73111, Sharjah, United Arab Emirates