Integra TMSIntegra TMS
A cloud-native transport management platform for shippers, 3PLs, forwarders and fleet operators — multi-carrier tender broadcast, a live control tower, contract-based freight audit, customs duty & landed cost, and driver settlements, from order to cash.
Tier-1 TMS platforms take a year and a seven-figure budget to go live. Everything below them is a booking screen. So the real work — tendering, tracking, auditing — happens in WhatsApp groups, inboxes and Excel.
Broadcast a load to every approved carrier — first to accept wins, atomically — or run a spot bid and award the best offer. Every offer and response is recorded.
19 event types, 16 exception types, GPS positions, geofences and a dynamic ETA with a confidence level — and the same view for your customers on a branded portal.
The rate engine that quoted the load re-prices the invoice. Variances and off-contract accessorials are flagged before approval. Claims have a lifecycle, not an inbox.
Customs declarations with live HTS lookup, duty and landed cost; hazmat; denied-party screening; FMCSA carrier vetting with a persisted audit trail.
Isolated tenants for shippers and 3PLs; English and Arabic RTL; REST API, EDI 204 / 210 / 214 / 997, ERP connectors and webhooks. Cloud or on-premise.
Plus: locations & geofences · documents (24 types) · notifications · users, roles & permissions · tenant super-admin console · built-in bilingual user guide
Enter, import via EDI 204 or create from a template. Items, parties, Incoterms, hazmat and dates are validated before anything goes to a carrier.
Routing guide picks the contracted carrier — or broadcast to many and let the first acceptance or best bid win. Award moves the order forward automatically.
Dispatch creates the shipment. Events, GPS, geofences, dock appointments and exceptions feed the control tower and the customer portal. POD closes it.
Carrier invoice audited against contract, disputes raised, claims filed, driver pay generated from delivered loads. OTIF and scorecards update.
Compliance is where most TMS products hand you a broker, a consultant or a separate licence. Integra TMS ships the declaration lifecycle, the tariff lookup, the screening and the carrier audit trail as product features.
24 document types — bill of lading, POD, AWB, CMR, commercial invoice, packing list, certificate of origin, MSDS, phytosanitary — with expiry alerts, linked to orders, shipments, invoices and disputes. Surety bonds including BMC-84 / BMC-85 with amounts and expiry.
Cross-field checks before tender: hazmat class vs UN number and packing group, COD amount vs currency, Incoterms vs parties, customs requirement vs international lane, temperature range vs equipment. Issues are returned per field — fixable, not a generic rejection.
Every event, position, exception and appointment flows into one board — and the same truth is published to your customers through a branded tracking portal, so "where is it?" stops being a phone call.
A tokenised public tracking page per shipment with your tenant's logo, colours and message — timeline, status and ETA — with email subscribers, link expiry, access counts and its own rate limit. Your customer sees exactly what your control tower sees.
Offer a load to N carriers at once. Broadcast: first acceptance wins atomically, the rest expire. Spot bid: carriers bid, dispatcher awards. Every offer, response and expiry is recorded on the order.
The invoice's lane, mode, weight and carrier are re-priced by the same rate engine that quoted the load. Variance and off-contract accessorials flagged; "not auditable" with a reason when no contract matches.
Orders (17 states), shipments, invoices, claims, customs, appointments, settlements — each a state machine. The UI only offers what the server allows; every transition is logged.
Five-tier lane matching from postal code to country; per mile / km / kg / cbm / pallet / piece, flat or % of value; weight breaks, min / max, 24 accessorials, fuel surcharge schedules, routing guide.
FMCSA SAFER check, document checklist and approval rationale written to a persisted audit log — the evidence of reasonable carrier selection that recent liability rulings demand.
Pay statements generated from delivered shipments per driver pay type — mileage, per load, hourly, salary — with manual lines, approve → paid → void, and a guard against paying a load twice.
On-Time-In-Full computed from delivery dates and damage / loss exceptions; carrier score blended from on-time, exception, transit and invoice accuracy — persisted per period.
Inbound 204 creates the order and returns 997; outbound 214 and 210. SAP, Oracle and Dynamics 365 adapters with mapped payloads; 13 webhook events with delivery log.
The whole application — 27 namespaces, 1,600+ strings — in Arabic with right-to-left layout, per-user language, light / dark / system theme, and a bilingual built-in user guide.
| Capability | Integra TMS | Oracle OTM | SAP TM | MercuryGate | Blue Yonder | Descartes |
|---|---|---|---|---|---|---|
| Multi-carrier tender broadcast & spot bid | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Contract-based 3-way freight audit | ✓ | ✓ | ✓ | ✓ | Partial | Partial |
| Customs HS lookup, duty & landed cost in the TMS | ✓ | GTM add-on | GTS add-on | Partner | ✗ | Separate product |
| Carrier onboarding with persisted selection audit trail | ✓ | Partial | Partial | ✓ | Partial | ✓ |
| Own fleet, drivers & driver settlements in the same product | ✓ | Add-on | ✗ | Partial | ✗ | Separate product |
| Freight claims & dock appointments included | ✓ | ✓ | Via EWM | ✓ | ✓ | Partial |
| Full Arabic RTL interface out of the box | ✓ | Localisation | Localisation | ✗ | Limited | ✗ |
| Multi-tenant for 3PLs with white-label customer portal | ✓ | Enterprise | Enterprise | ✓ | Partial | ✓ |
| Cloud or on-premise, UAE data residency | ✓ | Cloud-first | ✓ | Cloud only | Cloud only | Cloud only |
| Typical time to go live | Weeks | 9–18 months | 9–18 months | 3–9 months | 6–12 months | 3–6 months |
| Mid-market pricing, no per-module licensing | ✓ | ✗ | ✗ | Tiered | ✗ | Tiered |
| Same platform as your finance, ERP & WMS (Integra suite) | ✓ | Oracle stack | SAP stack | ✗ | ✗ | ✗ |
Routing guide for contracted lanes, broadcast or spot bid for the rest, carrier scorecards and lane cost analytics — and a record of every tender decision for procurement and audit.
Multi-tenant workspace per customer, broadcast to the carrier base, live offers on the order, control tower for every active load and a white-label portal so customers stop calling.
Ocean, air and intermodal orders with legs; customs declarations with live HTS lookup, duty and landed cost before the goods arrive; hazmat and denied-party screening on every order.
Every carrier invoice audited against the contract, off-contract accessorials flagged, disputes and claims with a lifecycle, spend, invoiced-vs-paid and payables on the dashboard — and a path into Integra Finance.
Vehicles, maintenance, drivers, licences and HOS counters; dispatch your fleet or subcontract to carriers from the same order; generate driver pay from delivered loads at period end.
OTIF, on-time rate, cost per kg, carrier scores and exception trends on an executive dashboard; audit log, carrier vetting trail and role-based access for the auditors.
Every record scoped to its tenant from the signed token; plans with user and shipment limits; white-label branding and custom domain; super-admin console to provision and suspend.
bcrypt hashing, lockout after failed attempts, 15-minute access tokens with rotating 7-day refresh sessions tied to device and IP, server-side revocation on logout.
70 permissions by module and action; system roles for admin, dispatcher, finance, carrier, driver and viewer; custom roles per tenant; routes guarded on server and client.
Order, tender, carrier and onboarding decisions logged with before / after data, user, IP and timestamp; merged with tracking events into a per-order history.
REST API with request IDs and strict validation, EDI 204 / 210 / 214 / 997, SAP / Oracle / D365 adapters, 13 webhook events with delivery log, credentials encrypted and masked.
PostgreSQL with migration history, Redis with graceful degradation, liveness and readiness probes, graceful shutdown, process manager behind TLS, scheduled backups.
Broadcast and spot bid with atomic award and a full offer record. Tier-1 capability without the tier-1 project.
Invoices re-priced by the contract engine; claims, disputes and driver pay with real lifecycles.
Customs lifecycle, live tariff lookup, landed cost, hazmat, screening and carrier vetting in product today.
Arabic RTL, cloud or on-premise, UAE data residency, and one vendor across TMS, finance and warehouse.
Capacity- and time-window-aware planning on road networks; ETAs learned from your lane and carrier history — on today's sequencing engine and GPS data.
Auto-approve within tolerance, categorise discrepancies, draft disputes; natural-language questions over orders, lanes and spend.
Mobile assignments, POD photo and signature, HOS logging, dispatcher messaging and offline sync — on the existing GPS, POD and HOS endpoints.
CO₂ per shipment and lane; digital freight marketplace; bill of lading and AWB workflows; SMS / WhatsApp notifications.
Bring a week of orders, your carrier list and one carrier invoice. We'll show you a tender broadcast, the control tower and a contract audit on your data — live.