A two-sided marketplace where verified couriers, carriers, fleets and warehouse owners publish live rates; shippers compare and book in minutes; money sits in escrow until delivery — and an AI copilot works for both sides.
A business that needs a parcel moved, a truck filled or a pallet stored today calls three brokers, waits for three WhatsApp quotes, pays an advance to a stranger and then asks "where is it?" for a week. Every vertical has its own aggregator; nobody has the whole picture.
Courier, cargo, warehouse space, transport and freight — typed inputs per vertical (lane & weight, pallets & temperature, vehicle type), one results page, one compare tray.
Zone slabs, city lanes, vehicle rates, add-ons, offers and GST computed server-side. Search, calculator, booking, API and copilot all show the same number — and that's what you pay.
Pay once through Razorpay. Funds are held, released on proof of delivery or goods received, refunded on cancel in window, frozen on dispute. Weight is frozen at booking.
Providers pass KYC, earn badges, and are ranked by on-time delivery, pickup, RTO and COD remittance. Tiers Platinum → Bronze reward the good ones with lower commission and faster payouts.
A copilot that tracks, re-books, raises RFQs and answers spend questions; a public shipping API, webhooks and an MCP server so your systems — and your AI agents — can ship through Integra.
Plus: manifests & labels · fleet & drivers · templates & sub-accounts · branded tracking · offers & loyalty · admin control tower · audit trail
Under five minutes from search to confirmed booking; every step leaves a record.
Pick the vertical, enter lane, weight, dates, pallets or vehicle. Serviceability is checked against supplier coverage and blackout dates.
Ranked by best value, price, speed, rating or carbon. Badges, on-time %, transit time and all-in price on every card. Compare three.
Six-step wizard, server-priced review, coupon or points, Razorpay checkout. Escrow holds the money; supplier accepts within 30 minutes.
Milestones, GPS and ETA on a shareable page. POD releases escrow, triggers invoice, review and loyalty. Disputes have a 7-day window.
Each vertical has its own search inputs, rate-card shape and booking rules — and a published platform commission so suppliers know the economics before they list.
Couriers, fleet owners, 3PLs and warehouse owners list once and receive bookings, bids and tenders — ranked on how well they deliver, not how much they spend.
Six-step onboarding — business, address, documents, services, bank, review. Admin KYC approval, then services, rate cards (zones + lanes), availability calendar, fleet and drivers.
Instant bookings from search, RFQs you quote on, and freight loads you bid for on the load board — plus enterprise tenders that become contract lanes.
Escrow releases on POD. Quick-pay settles confirmed earnings early for 2.5 %. COD ledger and remittance batches; invoice financing via NBFC partners.
Scored on on-time delivery 30 %, pickup 15 %, RTO 20 %, rating 25 %, volume 10 %. Higher tiers: lower commission, faster payouts, better placement.
Supplier-funded offers and coupons, plan-based sponsored slots (always labelled), your logo and colours on the tracking page your customers see.
Revenue trend, top routes, satisfaction trend, earnings and commission breakdown, SLA scorecard — or ask the copilot: "which lane lost me money last month?"
Large-language-model intelligence embedded in the workflow — grounded in the account's own data, running with the signed-in user's permissions, never in the path of a payment.
| Customer copilot — 9 tools | Supplier copilot — 8 tools |
|---|---|
| search_services · track_shipment · list_bookings · get_booking_details | list_bookings · get_booking_details · update_booking_status |
| get_account_summary · act_on_ndr (reschedule, re-address, cancel) | get_earnings_summary · get_performance_metrics |
| create_rfq · calculate_duty · get_carbon_footprint | list_ndr_cases · list_services · list_weight_disputes |
"Spend on cold-chain by supplier last quarter" → validated SQL over curated views → KPI, bar, line, pie or table.
Reliability score from on-time delivery, pickup, RTO and COD remittance with confidence by volume; badges recomputed nightly.
ETA from stage progress and address intelligence; RTO score at booking from pincode history, COD flag and open NDR.
Rates, create, track, list, cancel, duty, serviceability over Model Context Protocol — let Claude, ChatGPT or in-house agents ship through Integra.
Zone slabs A–E, city lanes, vehicle rates, surcharges, add-ons, offers and GST in one server-side calculation rounded to the paisa — identical across search, API, copilot and checkout.
Held on payment, released on POD or goods received, refunded on cancel in window, frozen on dispute; admin resolves no-action, partial or full. Refunds refused after payout.
Declared weight and dimensions are locked when you book. A supplier reweigh opens a dispute with photo evidence — no silent bill changes.
A failed attempt opens a case; the buyer reschedules, re-addresses or cancels from the tracking page or copilot; the supplier re-attempts; RTO only as a last resort.
Warehouse availability is computed per date from space offered minus confirmed bookings — a listing can never be double-sold. Pallets or sq ft, temperature bands, amenities, photos.
Post a load with an algorithmic reference price; carriers bid down with auto-expiry; the award becomes a confirmed booking and an auction quote in one step.
Supplier-funded or platform-funded, server-validated, atomic redemption, restored on cancel. Sponsored slots only in default sort and always labelled.
AWB numbers and printable labels per booking, daily pickup manifests, bulk booking import and a public shipping API for high-volume shippers.
Three languages with full right-to-left layout for Arabic, per-user preference, India-first number and currency formats, UAE formats ready.
Today a shipper stitches together a courier aggregator, a truck-booking app, a freight broker and a 3PL contract. Integra covers the whole need on one booking record.
| Capability | Integra Marketplace | Courier aggregators | Truck-booking apps | Freight brokers / forwarders | Direct carrier portals |
|---|---|---|---|---|---|
| Courier, cargo, warehouse space, transport & freight in one search | ✓ | ✗ | ✗ | Freight only | ✗ |
| Compare independent providers on price, speed and reliability | ✓ | ✓ | Partial | ✗ | ✗ |
| Escrow held until proof of delivery | ✓ | ✗ | Partial | ✗ | ✗ |
| Weight frozen at booking with dispute workflow | ✓ | Post-hoc | ✗ | ✗ | Varies |
| Warehouse unused-space marketplace with date-based capacity | ✓ | ✗ | ✗ | ✗ | ✗ |
| Reverse-auction freight board + enterprise tenders → contract lanes | ✓ | ✗ | Bids | Manual | ✗ |
| Reliability-ranked results; sponsored slots always labelled | ✓ | Partial | Partial | ✗ | — |
| Supplier tiers with commission discounts & faster payouts | ✓ | ✗ | Partial | ✗ | — |
| AI copilot with tools on both sides + MCP server for agents | ✓ | Chatbot | ✗ | ✗ | Chatbot |
| Natural-language analytics over your own shipments | ✓ | ✗ | ✗ | ✗ | ✗ |
| Public shipping API, signed webhooks, channel connectors | ✓ | ✓ | Partial | ✗ | ✓ |
| English, Hindi and Arabic RTL; India live, GCC-ready | ✓ | EN / HI | EN / HI | EN | EN |
Bulk import or API, zone-slab rates, labels and manifests, COD ledger, NDR buyer actions, RTO risk before dispatch, branded tracking for your customers.
Bulk importCODNDRFTL / LTL by vehicle type on city lanes, multi-drop up to 18 stops, RFQs for odd loads, escrow until delivered, GST invoices and carbon per shipment.
City lanesRFQEscrowRun multi-round tenders, award contract lanes, give teams Viewer / Booker / Manager roles, postpaid wallet, lane benchmarks and the freight index for negotiations.
TendersSub-accountsBenchmarksList services and rate cards, accept bookings in the app, assign drivers with GPS, bid on the load board, climb tiers for lower commission and quick-pay.
Load boardTiersQuick-payList pallets or sq ft by date and temperature band, set availability, receive escrow-backed bookings, release on goods received, build reviews and an inspection grade.
CapacityEscrowGrade A+KYC queue, SLA scorecards, tier runs, disputes and escrow decisions, COD remittance, fraud alerts, offers, revenue by vertical and an immutable audit log.
Control towerRBACAuditGSTIN / PAN validation, document review, admin approval with audit trail, eight verification badges, SLA scorecards and tier evaluation on real delivery data.
bcrypt password hashing, JWT access tokens with rotating refresh tokens, phone OTP login, separate customer / supplier / admin realms, rate-limited auth endpoints.
Admin roles Super Admin · Ops · Finance · Support with per-route policy; customer sub-account roles; supplier-scoped data everywhere.
Every admin action logged with actor, entity, before / after and IP; approvals, dispute decisions, remittances and tier runs recorded.
Scoped API keys, idempotent posting, HMAC-signed webhooks, inbound webhooks verified fail-closed, channel credentials encrypted AES-256-GCM, MCP server.
DPDP consent per purpose with withdrawal, retention logs and consent audit; analytics AI confined to SELECT-only views; payments only via the gateway.
INR · GST · UPI · pincodes
Arabic RTL · AED & VAT planned
API · webhooks · MCP · ONDC-ready
GLEC v3 per shipment · offsets
Customer and driver apps for booking, GPS and POD on the move.
GSP integration for e-way bills; ULIP / DigiLocker verification of vehicles and drivers.
Open-network participation and direct carrier API integrations for live network rates.
AED, 5 % VAT, emirate regions and a regional payment gateway on the same platform.
Bring a month of shipments, your top five lanes and a warehouse you'd like to fill. We'll show live rates, a booking through escrow, tracking and the copilot — on your data.
🚀 Open the live platform✉️ Book a demo